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Bookstore Policies

Credit Policy

Merchandise Return Policy

Textbook Return Policy

Faculty/Staff Discounts




Credit Policy

You may pay for Bookstore purchases with a Visa, MasterCard, or Discover credit or debit card.

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Merchandise Return Policy

We understand that sometimes it is necessary to return items purchased in the Bookstore. Although our main purpose is to sell merchandise, if there is a legitimate problem or defect with the article, we will gladly work with you to arrive at an amicable solution within the following guidelines:

  • Returns accompanied by a receipt
    We will gladly refund you the full amount of purchase on a defective or resellable item when it is returned along with the original receipt. In the event that the merchandise was purchased on a MasterCard or Visa charge card, we will require both the register and the charge card receipts; in these instances we will only be able to credit your account.
  • Returns not accompanied by a receipt
    In the event that you are unable to produce a receipt for the items you wish to return, we will not refund you a cash amount. If the item is resellable or defective, we will gladly exchange the merchandise for other products from our store, or you may wish to have a store gift certificate issued in your name.

We hope that you understand the necessity for this return policy. It is intended to help us provide you with the best service possible as well as to allow us to maintain the most competitive pricing for our situation. We appreciate your business. Thank you.

NOTE: This policy only applies to non-textbook items, please see the textbook page for that return policy.

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Textbook Return Policy

Full Refund:
Please note that during the first two weeks of classes each semester Bookstore personnel will staple a return policy to your sales reciepts at the time of textbook purchases. Here are the general guidelines. Please see the return policy stapled to your reciepts for the actual dates of the guidelines outlined below.

Beginning the first day of classes and running until the second weekend of the semester (approximately the first ten days of classes), you can receive a full (100%) refund if your return meets the following requirements:

  • Books must not have been used by you or anyone else. Used books are returnable but you may not read a used book and return it to the bookstore for a refund.
  • New books must be in saleable condition. New books must be clean and unmarked in any way. Shrink-wrapped books must still be in the shrink wrap.
  • As the only proof of purchase, you must have your sales receipt.

Partial Refund:
Should you miss the full refund deadline you may still receive a refund of 75%; however, you must return the book within the first three weeks of the beginning of the semester.

SPECIAL NOTE:There are occasions when a book is non-returnable to a publisher. In those instances, we will post this so you know that the book is non-refundable.

**Unfortunately, we do not know if a professor will actually use a book in a class or not. We are not responsible if this should occur. You will still need to abide by the refund policy.

Book Buy Back:
At the end of each semester we have a book company come to the Bookstore to buy back used books.

REMEMBER TO SAVE YOUR RECEIPT!

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Faculty/Staff Discounts

While our main focus is serving the students of Cedarville University, we also place a high priority on meeting the needs of our faculty and staff. In order to accomplish this goal, we have instituted a number of faculty and staff privileges.

Faculty/Staff Discounts:
A discount of 20% on most* bookstore items is extended to University personnel and their family members living at home or enrolled in a college or university. You must identify yourself as faculty, staff, or family before the cashier begins to ring the sale through the register.

*Faculty and staff discounts do not apply to purchases of candy, textbooks, or sale items.

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